Completed Project
Developing Employee Responsibility & Trust
In our position paper on The ‘Consumerization´ of Information Technology, we noted how employees now often had better equipment at home than at work.
This project seeks to identify how firms can take advantage of these new employee capabilities and create a new, more productive relationship between IT and users.
Published Research
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In Detail
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Final Report
Developing Employee Responsibility and Trust
05 Sep 2005 | Single Topic Report
Our work in 2004 on the ‘consumerization’ of information technology – the trend for IT innovation to be increasingly driven by consumer markets – predicted significant long-term business benefits.
This report explores the consequences of consumerization for the IT organization, and in particular the role of employee responsibility and trust as consumer devices, public networks and web-based services are increasingly used for business IT.