- 21st Century IT Governance (Case Study)
22 Feb 06 | Case Study
In this presentation we will look at actual best practice examples of advanced company governance situations and approaches.
Presented by Joel D Jacobs, Deputy CIO, The Mitre Corporation and Jean Fong, Director, Technology & Projects, DuPont.
See event: IT Governance in the 21st Century (22 Feb 2006)
- UTC Increases The Value Of IT While Creating New Opportunities For IT Staff
6 Jan 06 | Case Study
This case study is an extract from the following report:
Successful Business Relationship Management: Collaboration for co-creation of value - The Voice Of The Customer Drives The Business And IT
6 Jan 06 | Case Study
This case study is an extract from the following report:
Successful Business Relationship Management: Collaboration for co-creation of value - At BAE Systems Electronics, Integrated Systems IT Keeps The Revenue Engine
6 Jan 06 | Case Study
This case study is an extract from the following report:
Successful Business Relationship Management: Collaboration for co-creation of value
- Driving Improved Financial Performance, Productivity and Quality Through a Business Driven Outsourcing Agreement (Case Study)
3 Nov 04 | Case Study
Presenter: Jean-Luc Moles As part of Motorola´s commitmenta to drive efficiency and improve financial performance, Motorola signed a Euro 1.6 Billion, 10-year global infrastructure outsourcing contract in March 2003. As Global Infrastructure Solutions EMEA Governance Director, Jean-Luc Moles will describe Motorola´s business driven approach to infrastructure outsourcing and will provide an insight into how the journey has gone so far.
See event: Strategic Outsourcing Special Interest Group (2 Nov 2004)
- Breaking through the Glass Ceiling - Beyond the Role of CIO (Case Study)
14 Sep 04 | Case Study
Presenter: John Melo, Managing Director, Melo Associates
John´s lengthy IT career commenced in South Africa when he joined Standard Bank as a Trainee Computer Operator, and culminated in roles such as Head of Treasury Systems for Midland Bank and finally Group IT Director for Thomas Cook worldwide.
Since then he has held a variety of leadership roles for ´central functions´, such as Corporate Change and Human Resources, as well as line roles like Customer Services, Operations, Executive Director and Managing Director.
John relates what these career changes have taught him and the successes and failures he has had along the way. In particular, he will highlight the different corporate cultures he has worked with and the difficulties they present to IT Directors aspiring to break out of their ´central´ roles.
See event: Breaking through the Glass Ceiling - Beyond the Role of CIO (14 Sept 2004)
- Beyond the Role of CIO (Case Study - Rick Wills)
14 Sep 04 | Case Study
Presenter: Rick Wills, Chairman, BA London Eye
Having had a successful career in IT, Rick was responsible for corporate venturing at BA during the 1990s, launching and managing eight or nine major new businesses around the world in a number of different market segments.
Having learned many lessons through this time - some painful - he now sits on the Board of a number of companies, as Chairman and Non-Exec Director, and advises corporates on the subject of business innovation.
This talk tells that story of the transition from CIO to CEO and draws out some of those lessons learned.
See event: Breaking through the Glass Ceiling - Beyond the Role of CIO (14 Sept 2004)
- The 21st Century CIO (Case study)
17 Aug 04 | Case Study
The CIO today faces unprecedented challenges. In industry after industry, businesses are scrambling to survive the economic slowdown.
They are divesting unprofitable business lines; outsourcing some core functions to improve their balance sheets; and partnering with customers, supply chain providers, and even former rivals to expand product lines and sales at minimal cost.
Frank will discusses how he addresses these opportunities and challenges at Dow
See event: The Future Role of the CIO: Commodity IT Officer or Career In Overdrive? (17 Aug 2004)
- Portfolio Management at SN Brussels Airlines (Case study)
12 Feb 04 | Case Study
Presenter: Christophe de Landsheer, Programme Director, SN Brussels Airlines Christophe de Landsheer of SN Brussels Airlines, who is already using this business tool, discusses the practical use of portfolio management techniques to make winning IT management decisions.
See event: Portfolio Management: The Answer to Your CEO's Demands for Greater Returns on IT Investment (12 Feb 2004)
- KeySpan increases value to the business whilst maintaining high-quality customer experience
1 Jul 03 | Case Study
By making the online experience easier for new and existing customers, KeySpan strives to enhance its customer experience.
KeySpan Corporation manages a portfolio of service companies related to energy production, sales and distribution.
It is the largest distributor of natural gas in the north-east of the USA, with 2.5 million gas customers; and the largest investor-owned electricity generator in New York State, operating Long Island’s electricity system serving 1.1 million customers.