- Strategic Outsourcing - Current Practices and Future Expectations
16 Nov 04 | Single Topic Reports
Strategic outsourcing has become one of the premier tools that upper-level management uses to shape and streamline its businesses to meet the growing competitive pressures of recent years. In May to August 2003, CSC studied this trend toward increased outsourcing in Europe by surveying board-level executives from the top 250 European-owned companies. This report is based on that survey.
This approach has the advantage of giving a clear understanding of the perspectives of European business leaders at a specific point in time. Other European strategic outsourcing studies are based on composite data, compiled across the different markets in Europe in different ways at different times.
This is the first report to give a ‘snapshot view’ of the strategic outsourcing activities of Europe’s biggest companies.
- Managing Partnerships, Organization and Governance in Dynamic Outsourcing
3 Nov 04 | Presentation
Professor Gurbaxani discusses his research into delivering business innovation and impact from the outsourcing of IT and IT-enabled services.
The research shows that governance mechanisms and the structure of the delivery organization must be consistent with the strategic intent for these goals to be realized.
See event: Strategic Outsourcing Special Interest Group
- Sustaining Business Innovation through Outsourcing - New Insights into How You Can Drive Success
27 Oct 04 | Presentation
As innovating with IT has become crucial to business success, expectations of outsourcing have grown from a focus on IS performance to encompass the need to fundamentally improve business performance. However, few organizations have been able to realize these impacts, let alone sustain them beyond an initial phase.
In this presentation, Vijay and Tony discuss the findings from our research into addressing outsourcing partnership organization and governance issues to achieve success.
See event: Dynamic Outsourcing: The New Agenda
- Aligning IT with the CEO´s Agenda - The Context for Dynamic Outsourcing
27 Oct 04 | Presentation
Developments in information technology have long outstripped our ability to comprehend all of its potential uses in business. Yet forward-thinking business executives realize that their organizations´ future competitiveness will depend on the smart deployment of IT.
Unfortunately, many CIOs still find themselves unable to respond to this. Not necessarily through lack of will; but mainly because they find themselves poorly positioned to engage with the business at a strategic level.
This issue can be addressed by actively engaging with the CEO´s agenda - the things that are keeping the CEO awake at night. Lem Lasher draws upon our latest research and client experience to discuss how the CIO can rise to the challenge by leveraging the skills and financial muscle of the organization´s outsourcing partners.
See event: Dynamic Outsourcing: The New Agenda
- Outsourcing Partnerships, Organization and Governance
26 Aug 04 | Presentation
At this web conference Tony DiRomualdo and Vijay Gurbaxani discuss the findings of the Outsourcing Partnerships, Organization and Governance research.
The Growing Expectations Of Outsourcing Partnerships:
- Evolution Of Expectations
- Review Of Current Satisfaction Levels
- Key Challenges
IT Organization And Governance:
- Why Good Governance Matters
- The Root Problem
Dynamic Outsourcing Organization And Governance:
- Aligning Organization And Governance To Business Intent And Process Maturity
- Balancing Contracts And Relationship
See event: Outsourcing Partnerships, Organization and Governance - Organization And Governance Of Dynamic Outsourcing
27 Jul 04 | Presentation
At this web conference Tony DiRomualdo and Vijay Gurbaxani discuss the findings of the Outsourcing Partnerships, Organization and Governance research.
The Growing Expectations Of Outsourcing Partnerships:
- Evolution Of Expectations
- Review Of Current Satisfaction Levels
- Key Challenges
IT Organization And Governance:
- Why Good Governance Matters
- The Root Problem
Dynamic Outsourcing Organization And Governance:
- Aligning Organization And Governance To Business Intent And Process Maturity
- Balancing Contracts And Relationship
See event: Outsourcing Partnerships, Organization and Governance (27 July 2004) - Offshore Outsourcing: Cheaper, Faster, Better or a Cheap, Fast Bet?
2 Feb 04 | Position Papers
There is no quick or easy path to offshore outsourcing success.
Those expecting a quick win are sure to be disappointed – there will be no overnight cost benefits.
The companies that are now outsourcing offshore successfully have spent years building experience and relationships with their overseas providers.
It can take one to three years (depending on your level of experience) before the savings exceed the incremental costs of establishing successful offshore relationships.
- Making outsourcing work
13 Nov 02 | Presentation
Outsourcing can deliver significant business benefits to organisations if approached correctly.
However, all too often long-term outsourcing contracts are designed with short-term objectives in mind.
This mismatch can lead to soured relationships, failed projects and an inability to innovate.
In this discussion, we explore ways of ensuring that your outsourcing relationships succeed. We develop a simple and powerful framework to think through all the dimensions of the collaboration that may be important in achieving that objective.
The framework can be used at the beginning of an outsourcing project, in order to ensure it works well from the start, or to improve an existing relationship.
Read full event details - New Perspectives on IT Outsourcing (Foundation Report 105)
1 Jan 95 | Foundation Reports
Information systems departments have never faced more daunting challenges and demands for change than they do today.
They must dramatically increase the business results delivered through information technology whilst continuing to make robust improvements in their cost and service performance.
Information systems departments are also under intense pressure to completely transform the skills and tool sets of their human resources, to re-architect their technology platforms and infrastructure, and to radically improve how IT is deployed both in the business and in the marketplace.
Successfully dealing with these imperatives is essential to the future of the organisation, yet few IS departments are equipped to meet these challenges on their own.
Success depends as much on judiciously exploiting external resources and capabilities as it does on optimally deploying internal ones.
Foundation, therefore, believes that IT outsourcing must be proactively considered within, and should often be an explicit part of, every organisation’s IS strategy.
In this report, we analyse the role of IT outsourcing within IS and business strategy, and discuss how to structure and implement successful outsourcing relationships.
- New Perspectives on IT Outsourcing (Foundation Report 105)
1 Jan 95 | Single Topic Reports
Information systems departments have never faced more daunting challenges and demands for change than they do today.
They must dramatically increase the business results delivered through information technology whilst continuing to make robust improvements in their cost and service performance.
Information systems departments are also under intense pressure to completely transform the skills and tool sets of their human resources, to re-architect their technology platforms and infrastructure, and to radically improve how IT is deployed both in the business and in the marketplace.
Successfully dealing with these imperatives is essential to the future of the organisation, yet few IS departments are equipped to meet these challenges on their own.
Success depends as much on judiciously exploiting external resources and capabilities as it does on optimally deploying internal ones.
Foundation, therefore, believes that IT outsourcing must be proactively considered within, and should often be an explicit part of, every organisation’s IS strategy.
In this report, we analyse the role of IT outsourcing within IS and business strategy, and discuss how to structure and implement successful outsourcing relationships.