- Workbook for Harnessing Consumerization and Web 2.0
25 Jun 08 | Workbooks
This Workbook is about taking advantage of the consumerization of information technology – the process by which information technology products and services are being embraced by society in general, supported by the emergence of the second generation of the Internet, Web 2.0. This transition is one that will be on our agenda for the next decade. Some of the most important decisions IT will make will be about where and when to take advantage of consumerization. This book is organized to help you to plan and implement your strategy in three important areas of opportunity that consumerization is opening up:
- Employees and customers have become much smarter about information technology. There is a growing awareness that value is increasingly created by the way that employees – from accountants to zoologists – make use of or mediate information technology.
- There is now a wide range of consumerized products and services, typically available through the Internet, providing a new, lower-cost public infrastructure that is increasingly appropriate for use by enterprises.
- There are new business opportunities as consumerization and Web 2.0 drive business process and value redefinition. IT needs to have structured conversations with the business about the consequences of these changes.
- Global Business Collaboration: Where Culture, Technology, and Innovation Meet
11 May 09 | Single Topic Reports
The Who, How and Where of business collaboration are changing. Much of the literature of collaboration has concentrated on the dynamics within a single organization, typically within a single geography. Today, the work of large enterprises increasingly involves many organizations, often scattered across the globe. The LEF and others have long noted how vertical integration is giving way to a horizontal, networked business model in which firms specialize in their ‘core’ areas and collaborate with other specialists for non-core functions.
Over time, social networking software will contribute to improve collaboration, but the IT team must learn to collaborate as well. Increasingly, business value will be created by people with double deep skills – that is, skilled in both their business role and in the relevant IT. The most important thing IT can do for these new tech-smart employees is to help them move forward.
This report will appeal not only to CIOs but also anyone interested in business transformation from senior HR professionals to business leaders. It will help you develop a greater awareness of business collaboration and in creating improved ways of working.
View video - introduction to Global Business Collaboration
Further information
If you would like to understand this topic further and its implications for your organization, contact your Account Representative.
- Green IT – The Role of Consumerization and Web 2.0
12 Jun 08 | Presentation
In this presentation, Doug will discuss how new consumerized and Web 2.0 technologies can help develop and deploy some of the systems that we will need. Particular emphasis will be given to the role of new capabilities, such as mashups, social software, collaboration, virtualization, and cloud computing in building a holistic approach to Green.
We may not be far off from a time when you will be expected to post your personal carbon footprint on your Facebook page.
See event: Green IT - Moving Beyond the 2% Solution (12 June 2008)
- The CEO Guide to Consumer Tech at Work
9 Jul 07 | Podcast
Download this Podcast
MP3 Audio (6.45Mb)
Douglas Neal, Research Fellow at the Leading Edge Forum, talks about the proliferation of consumer devices at work.
Interview was conducted by Rachael King of BusinessWeek.
Related Article:
The Good and Bad of Tagalong Technology July 16, 2007, Rachael King
- Findings from the 2005 Study Tour - The Consumerization of Information Technology
29 Nov 05 | Presentation
The 2005 LEF Study Tour visited the leading and emerging arms merchants in their growing battle to consumerize information technology. We started the week with WebEx, which shocked traditional IT security beliefs by winning a contract with the US Department of Defense to provide secure web conferencing across WebEx’s internet connected facilities. We then proceeded to the Silicon Valley Campus of Microsoft, visited with a series of venture-funded startups – including FusionOne, Airgo Networks, Anthology Solutions, and Nevis Networks – and then met with LinkedIn, Google, SalesForce.com, Intel, and Cisco.
We will bring back an assessment of what is being called Web 2.0, or the next generation of the web, as well as a view on how enterprises can make use of the scale that consumerization provides.
See event: Findings from the 2005 Study Tour - The Consumerization of Information Technology (29 Nov 2005) - Findings from the 2005 Study Tour - The Consumerization of Information Technology
29 Nov 05 | Podcast
The 2005 LEF Study Tour visited the leading and emerging arms merchants in their growing battle to consumerize information technology. We started the week with WebEx, which shocked traditional IT security beliefs by winning a contract with the US Department of Defense to provide secure web conferencing across WebEx’s internet connected facilities. We then proceeded to the Silicon Valley Campus of Microsoft, visited with a series of venture-funded startups – including FusionOne, Airgo Networks, Anthology Solutions, and Nevis Networks – and then met with LinkedIn, Google, SalesForce.com, Intel, and Cisco.
We will bring back an assessment of what is being called Web 2.0, or the next generation of the web, as well as a view on how enterprises can make use of the scale that consumerization provides.
See event: Findings from the 2005 Study Tour - The Consumerization of Information Technology (29 Nov 2005)
- Developing Employee Responsibility and Trust
5 Sep 05 | Single Topic Reports
Our work in 2004 on the ‘consumerization’ of information technology – the trend for IT innovation to be increasingly driven by consumer markets – predicted significant long-term business benefits.
This report explores the consequences of consumerization for the IT organization, and in particular the role of employee responsibility and trust as consumer devices, public networks and web-based services are increasingly used for business IT.
- The ‘Consumerization’ of Information Technology
18 Jun 04 | Position Papers
The ‘consumerization’ of information technology is a powerful trend that promises many significant long-term business consequences, including radically lower costs, greatly improved functionality, and successive generations of users who are ever more technology-savvy.
Consumer devices and infrastructure are also becoming an important platform for a wide variety of innovative new products, services and applications.
In this paper we take a high-level look at what we mean by consumerization, why this process matters to businesses of all sizes, and how companies should begin to approach and manage this important and still not fully appreciated phenomenon.
Subsequent research will focus on consumerization’s effect upon IT infrastructure, recommended strategies for implementation and detailed case studies.
We believe that this issue is important enough to merit ongoing research coverage for the next few years.