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• Offshore Outsourcing: Cheaper, Faster, Better or a Cheap, Fast Bet?
  2 Feb 04 | Position Papers
  
  

  There is no quick or easy path to offshore outsourcing success.

  Those expecting a quick win are sure to be disappointed – there will be no overnight cost benefits.

  The companies that are now outsourcing offshore successfully have spent years building experience and relationships with their overseas providers.

  It can take one to three years (depending on your level of experience) before the savings exceed the incremental costs of establishing successful offshore relationships.

• The new offshoring imperative - shifting from a tactical cost-cutting measure to a sweeping strategic phenomenon
  11 Nov 03 | Journal Articles
  
  

  Offshoring – outsourcing abroad – is evolving. As if the collapse of the technology bubble, the quest for the next ‘big thing’ and the ever-sluggish economy were not causing enough anxiety for today’s employees, IBM sent out shockwaves in mid-July 2003 by announcing that three million service jobs were expected to be shifted to foreign workers by 2015.“Our competitors are doing it and we have to do it,” said Tom Lynch, IBM’s director for global employee relations.