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(Version 1.0) Use & Misuse of Collaborative Technologies Guide

Updated Use & Misuse of Collaborative Technologies Guide -
Access now using multiple devices
(Recommended use via tablet using Safari/Chrome/Firefox browsers)

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    • Research Library>
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    • Lynette Ferrara>

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    Lynette Ferrara

    Lynette Ferrara

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    Published Research
    Title Published Date Publication Type
    Successful Business Relationship Management: Collaboration for co-creation of value 24 Jan 06 Podcast
    Successful Business Relationship Management: Transcending the Business/IT Divide 2 24 Jan 06 Presentation
    UTC Increases The Value Of IT While Creating New Opportunities For IT Staff 6 Jan 06 Case Study
    The Voice Of The Customer Drives The Business And IT 6 Jan 06 Case Study
    At BAE Systems Electronics, Integrated Systems IT Keeps The Revenue Engine 6 Jan 06 Case Study
    Successful Business Relationship Management: Collaboration for co-creation of value 6 Jan 06 Single Topic Report
    Leading Edge Forum Journal: June 2005 - The evolution of enterprise IT 1 Jun 05 Journal
    Does your BRM programme deliver the relationships your business demands? 1 Jun 05 Journal Article
    Successful Business Relationship Management Transcending April 2005 26 Apr 05 Presentation
    Successful Business Relationship Management: How to Transcend the Business/IT Divide 7 Mar 05 Presentation
    Aligning with the CEO Agenda 21 Feb 05 Presentation
    Stimulating Innovation in Challenging Times 21 Feb 05 Presentation
    Leading Edge Forum Journal: November 2004 - Research & Advisory Services´ Journal: The Innovation Issue 30 Nov 04 Journal
    Disruptive innovation within an IT portfolio 30 Nov 04 Journal Article
    Using IT Portfolio Management to Improve the IT Contribution to the Business 7 Sep 04 Single Topic Report
    Leading Edge Forum Journal: May 2004 - Research & Advisory Services´ Journal: The third opinion – leading in today’s complex world and overstressed organisations 28 May 04 Journal
    Balancing the IT portfolio 28 May 04 Journal Article
    Managing the IT portfolio to maximise the return to the business 5 May 04 Journal Article
    Using Portfolio Management to Address the CIO´s Political Agenda 12 Feb 04 Presentation
    Lessons Learned from the CRM Self Assessment 1 Aug 03 Single Topic Report
    Creating Customer Value - Why CRM Programmes Succeed 1 Jul 03 Single Topic Report
    An IT strategy for successful CRM 1 Jul 03 Journal Article
    Leading Edge Forum Journal: July 2003 - Research Services Journal: The 21st Century CIO: unprecedented challenge and opportunity in a new era 1 Jul 03 Journal
    The Networked Enterprise 13 Nov 02 Presentation
    Reengineering - how to harness its re-emergence in a new form 13 Nov 02 Presentation
    Business models and strategies for the digital economy – five ways to build agility into your IT organisation 11 Nov 02 Journal Article
    Leading Edge Forum Journal: November 2002 - Research Services Journal: Business models and strategies for the digital economy 1 Nov 02 Journal
    Moving from conventional applications to Business Process Management: what is BPM and what can it do for you? 1 Nov 02 Journal Article
    Business Process Management - Delivering on the promise 1 Nov 02 Single Topic Report
    Executive Forum Summary - Organisations under stress – new modes of communication and collaboration for difficult times 1 Nov 02 Event Summary Report
    The Emergence of Business Process Management 1 Jan 02 Single Topic Report
    Re-engineering Redux: The Networked Enterprise 7 Nov 01 Presentation
    Reengineering Redux 1 Nov 01 Journal Article
    The digital business model is dead – long live the digitised business 1 Jul 01 Journal Article
    Build a networked enterprise, not a tangle of one-to-one connections 1 Mar 01 Journal Article
    Getting ready for e-business: from the outside-in and the inside-out 1 Mar 01 Journal Article
    Business @ the knowledge level 1 Mar 01 Journal Article
    The mobile channel to one billion customers 11 Nov 00 Journal Article
    Creating successful ´brick and click´ ventures: wisdom from the pioneers 11 Nov 00 Journal Article
    Leading Edge Forum Journal: November 2000 - Research Services Journal 1 Nov 00 Journal
    Will CRM fail to deliver its potential business benefit? 1 Jul 00 Journal Article
    Understanding NetMarkets: a guide for the perplexed 1 Jul 00 Journal Article
    Leading Edge Forum Journal: March 2000 - Research Services Journal 1 Mar 00 Journal
    The business case for CRM - what IS needs to know 1 Mar 00 Journal Article
    Market roles - a framework for identifying opportunity in the digital economy 1 Mar 00 Journal Article
    Leading Edge Forum Journal: November 1999 - Research Services Journal 1 Nov 99 Journal
    Value configurations and value disciplines: the rule of three 1 Nov 99 Journal Article

    Researchers

    • Ian Angell
    • Robert Atkinson
    • Robert Barton
    • Jarrod Bassan
    • Richard Bhanap
    • Ron Brown
    • Warren Burns
    • David Butter
    • Robina Chatham
    • Rod Clarke
    • Frank Cutitta
    • Chris Dale
    • Richard Davies
    • Tony DiRomualdo
    • Yale Esrock
    • Dan Esty
    • Lynette Ferrara
    • Jim Ginsburgh
    • Jules Goddard
    • Vijay Gurbaxani
    • Paul Gustafson
    • Amir Hartman
    • Edward Hess
    • Ron Knode
    • Bill Koff
    • Elizabeth Lake
    • Lemuel Lasher
    • Craig LeGrande
    • Ed Luczak
    • Frank Luijckx
    • Mark Masterson
    • Alan Matcham
    • Liam Maxwell
    • Alex Mayall
    • F Warren McFarlan
    • David McKean
    • Kirt Mead
    • Patrick Molineux
    • Patty Morrison
    • David Moschella
    • Douglas Neal
    • Michael Nelson
    • Ed Novak
    • Donal O'Shea
    • Geoff Payne
    • Brinley Platts
    • Marc Posner
    • Venkatesh Rao
    • Tudor Rees
    • David Reid
    • Steve Richards
    • Lee Schlenker
    • Adrian Seccombe
    • Sidney Shek
    • Howard Smith
    • Vivek Srinivasan
    • Bettina von Stamm
    • Richard Sykes
    • John Taylor
    • Kelvin Thompson
    • N Venkat Venkatraman
    • Simon Wardley
    • Gordon Watt
    • Leslie Willcocks
    • Teus van der Plaat

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